Introduction:

This course will cover the key elements of supplier relationship management and how it can be integrated into successful procurement management. This includes understanding how to identify the right supplier relationships for your goods and strategic requirements, as well as the benefits of transitioning from tactical innovation to partnership. Additionally, we'll delve into the use of legal contracts, including international trade terms, and other legal requirements and how they can be used to protect value and mitigate risks.

One of the key components of successful supplier management is the ability to effectively measure and manage supplier performance. We will explore the use of Key Performance Indicators (KPIs) to track supplier performance and identify areas for improvement. Additionally, we'll cover the importance of supply chain and logistics management and its impact on overall procurement costs.

The course will take a comprehensive look at how procurement fits into supply chain organizations and understanding logistics services and operations. This includes understanding planning, scheduling, and forecasting for lean and agile supply chains and identifying the appropriate supply chain for your product. We'll also explore the importance of using Enterprise Resource Planning and data information management, inventory replenishment, lead times, change control, and specifications.

Course Objectives:

Understanding the importance of strategic relationships: Clarifying the role of suppliers in achieving success and competitiveness.

Learning negotiation basics: Developing negotiation skills with suppliers to secure the best terms and prices.

Contract management: Understanding best practices in estimating, executing, and monitoring contracts to ensure mutual compliance.

Supplier performance evaluation: Using tools and standard criteria to assess suppliers and ensure service quality.

Partnership development: Strengthening relationships with suppliers to achieve cooperation and joint innovation.

Risk management: Assessing risks associated with supplier relationships and developing strategies to deal with them.

Promoting sustainability: Encouraging the development of sustainable relationships with suppliers that enhance environmental and social commitment.

Developing joint work methodologies for strategic relationships to collaborate on key initiatives.

Training Methodology:

In our course on supplier relationship management and performance evaluation, we follow an innovative training approach that focuses on active learning and practical application. We start by introducing theoretical concepts using modern educational methods, then immerse participants in exercises and case studies that simulate real-world challenges they may face in the workplace. Additionally, we use interactive techniques such as group discussions and educational games to enhance interaction and knowledge exchange. Finally, we ensure that each participant has the opportunity to express their opinions and solve problems cooperatively, leading to a deeper understanding and strengthening of real-world application skills.

Program Content:

Strategic Relationships with Suppliers:

Understanding the importance of suppliers in the value chain.

Mutual benefits of strategic partnerships.

Principles of supplier selection.

Evaluation of attractiveness and risks.

Building trust and cooperation foundations.

Negotiation Techniques with Suppliers:

Basics of negotiation practice.

Advanced negotiation strategies.

Dealing with challenges and obstacles.

Understanding strengths and weaknesses.

Making informed negotiation decisions.

Contract Management:

Stages of contract formation.

Principles and standards of commercial contracts.

Monitoring and tracking.

Dispute resolution and contract-related challenges.

Contract renewal and modification.

Supplier Performance Evaluation:

Evaluation criteria and indicators.

Evaluation tools and techniques.

Data analysis and result extraction.

Practical evaluation applications.

Responding to evaluation results.

Partnership Development and Sustainability:

Concept of sustainable partnership and cooperation.

Best practices in successful partnerships.

Sustainability in business relationships.

Evaluation of environmental and social performance of suppliers.

Strategies for developing future partnerships.